14 Day Return Policy
by user on May 6th 2017
1. If you are not 100% satisfied with your purchase, you can return the merchandise. A return must be made within 14 days of receiving* the item. *Receiving: is the estimated date on which the item will be delivered (this date is determined by the shipping company once the package is shipped).
2. Shipping costs for the item will not be refunded.
3. A 15% restocking fee shall be applied for returned goods.
In some cases, we can use your restocking fee as credit towards another purchase.
4. All items which have been returned will be inspected to determine any use or if any modifications were made. If the returned items have already underwent considerable use or modification (such as ring re-sizing),this disqualifies the buyer from a refund and it shall not be issued and the purchased item will be sent back to buyer. Any Custom work (including resizing, custom order, any dipping of the gold, etc.) will be exempt from all return and exchange policies. This work (item) is designed for a specific individual and therefore can not be accepted under any pre-existing terms.
5. For any more further questions regarding the Return policy, please contact a Vladdys Diamonds Customer Service Representative. Returns with our merchandise are quite rare as we take great means to provide you your merchandise in the best possible way.
In any case, we guarantee that we are going to do our best to give you the shopping experience that’s all about you.
NOTE: Please DO NOT send items back to us for a return after 14 days. If you do, we will hold on to your package until you pay for the shipping to have the item sent back; shipping fees will vary based on your location and any other fees f necessary.